Customer Service/ Support Representative at Molex | 9to5 Jobs USA
Job Description
Customer Service/ Support Representative
Company: Molex
Location: South Grafton, Worcester County
Salary: $49,173 / year
Category: Admin Jobs
Your Job Molex is seeking a Customer Service/ Support Representative at our South Grafton, MA facility. Our Customer Service / Support Representative acts as the primary liaison between customers and the production team, managing the end-to-end order process. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts. Successful candidates will have strong …