Customer Success Manager at Mom’s Meals | 9to5 Jobs USA
Job Description
Customer Success Manager
Company: Mom’s Meals
Location: Ankeny, Polk County
Salary: $114,609 / year
Category: Customer Services Jobs
The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle. This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset. Remote hires will be r…