Customer Service Representative at Holland Board of Public Works | 9to5 Jobs USA
Job Description
Customer Service Representative
Company: Holland Board of Public Works
Location: Holland, Ottawa County
Salary: $36,624 / year
Category: Customer Services Jobs
Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts. Essential Duties Respond to customer inquiries and requests for service.Explain and answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).Perform data entry for utility billing, deposit accounting and rate calculations.Perform customer utility usage analysis.Process service orders.Rec…