Customer Service Representative – Help Desk at Maximus | 9to5 Jobs USA
Job Description
Customer Service Representative – Help Desk
Company: Maximus
Location: Newburgh Heights, Cuyahoga County
Salary: $42,412 / year
Category: IT Jobs
Essential Duties and Responsibilities: – Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. – Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. – Install and support a variety of PC operating systems. – Diagnose, resolve, and follow up on issues relating to various user concerns. – Use remote desktop software to provide remote suppor…