Customer Service Representative – New Castle, IN at Maximus | 9to5 Jobs USA
Job Description
Customer Service Representative – New Castle, IN
Company: Maximus
Location: New Castle, Henry County
Salary: $37,320 / year
Category: Customer Services Jobs
Essential Duties and Responsibilities: – Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information. – Validate and calculate income, assess eligibility, and manage case referrals. – Engage regularly with program participants on a daily basis. – Potentially educate clients on fundamental program services and eligibility prerequisites. – Collaborate with clients to establish and attain program objectives, ensuring continuity of service…