Limited Service Call Center Supervisor at Maximus | 9to5 Jobs USA

Job Description

Limited Service Call Center Supervisor

Company: Maximus

Location: Rensselaer, Rensselaer County

Salary: $52,060 / year

Category: HR & Recruitment Jobs

Essential Duties and Responsibilities: – Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed – Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources – Develop work schedules and assign duties to direct report personnel to ensure efficiency – Evaluate employees’ job performance and recommend appropriate personnel ac…