Customer & Office Support Specialist (Atlanta, GA) at Hiossen | 9to5 Jobs USA

Job Description

EXTERNAL LISTING — SOURCED FROM JOB NETWORK

Customer & Office Support Specialist (Atlanta, GA)

Company: Hiossen

Location: Tuxedo, Fulton County

Salary: $41,600 – $49,920 / year

Category: Admin Jobs

Job Details Description Customer Service Answer incoming calls, emails, and faxes from dentists and dental personnel; handle inquiries and provide product information to ensure excellent customer service Handle product returns, credits, and claims; ensure proper account crediting in accordance with Hiossen procedures Serve as the first point of contact for billing, shipment, and equipment repair/service inquiries; escalate and coordinate with HQ support departments as needed Maintain working kn…