IT Support Specialist at Concept Plus | 9to5 Jobs USA

Job Description

EXTERNAL LISTING — SOURCED FROM JOB NETWORK

IT Support Specialist

Company: Concept Plus

Location: Fairfax, Fairfax County

Salary: $46,013 / year

Category: IT Jobs

About the role Concept Plus is seeking an ambitious, detail-oriented Tier 2 Help Desk Engineer ready to take the next step in their career. In this role, you will provide high-level support to our 300 users while helping optimize our IT operations. What you’ll do Identify operational bottlenecks, automate repetitive tasks, and propose continuous improvements to prepare the IT department for ongoing company growth. Serve as the primary operational anchor for the help desk—backing Tier 1 during w…