Customer Service Representative – Client Support at Maximus | 9to5 Jobs USA

Job Description

EXTERNAL LISTING — SOURCED FROM JOB NETWORK

Customer Service Representative – Client Support

Company: Maximus

Location: Arlington, Tarrant County

Salary: $37,082 / year

Category: Customer Services Jobs

Essential Duties and Responsibilities: – Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements. – Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers. – Track, document, and recor…