Customer Service Representative at OrthoAtlanta | 9to5 Jobs USA
Job Description
Customer Service Representative
Company: OrthoAtlanta
Location: Atlanta, Fulton County
Salary: $33,147 / year
Category: Admin Jobs
What You’ll Do As a Customer Service Representative at OrthoAtlanta, you’ll: • Answer and direct a high volume of incoming calls (80 daily) on a multi-line switchboard • Schedule appointments and follow-ups accurately and efficiently • Enter and update patient demographics and insurance information in Epic • Create and manage patient cases and referral entries • Verify insurance eligibility and referral requirements • Work referral work queues and index documentation in OnBase and Epic • Provid…