Job Description
Duties and Responsibilities:
About the Role
We’re hiring a Site Operations Manager to run the daily operations of our East Orange mental health clinic.
This is a leadership-track role — not administrative support. You will build systems, grow the team, and ensure the site operates with consistency and excellence.
What You’ll Do
- Lead daily operations and communication rhythms
- Grow the clinician team from 4 ? 10+ FTE
- Improve documentation turnaround (24–48 hours)
- Build 3–5 new operational systems in Year 1
- Reduce cancellations + improve client flow
- Support clinicians, front desk, and interns
- Maintain 2 interns for documentation support
- Track KPIs and drive site productivity
Compensation
- $60,000 base salary
- Quarterly MBO Bonuses: Up to $20,000 per year
- Total earning potential: Up to $80,000 in Year 1
Who Thrives Here
- Problem-solvers
- System-builders
- Fast learners
- Strong communicators
- Leaders who take initiative
Apply now if you want to lead, grow, and build inside a mission-driven mental health organization.
Reports to: Chief Operation Officer
Requirements:
Qualifications:
- Bachelor’s degree, Masters Preferred
- 2+ years in operations, leadership, or coordination, 7 + years if only holds Bachelors
- Strong communication + organizational skills
- On-site availability (East Orange, NJ)