tvkasturirangan
About Candidate
Location
Education
Master of Business Administration
Bachelor of Commerce
Work & Experience
Iam involved in Designing and optimizing end-to-end operational workflows to improve efficiency, accuracy, and turnaround time.
Developing data-driven solutions and dashboards (Power BI) to monitor KPIs, SLAs, and business performance.
Implementing process automation and workflow improvements to reduce manual effort and operational risks.
Supporting businesses with compliance, audit readiness, and risk management frameworks.
Analyzing high-volume transaction environments to identify gaps, inefficiencies, and improvement opportunitie.s
Providing consultation on performance management systems to enhance team productivity and accountability.
Involved with Implemented workflow automation to reduce transaction processing time by 30%.
Developed Power BI dashboards to track SLA performance, error rates, and operational KPIs.
Strengthened audit controls and risk management processes.
Led cross-functional collaboration to optimize service delivery.
Managed escalations, risk mitigation, and service delivery governance.
Built and mentored high-performance teams through structured training and coaching.
Managed daily transaction operations to ensure regulatory compliance and operational efficiency.
Implemented quality assurance frameworks to improve process accuracy and reporting standards.
Automated reporting and monitoring systems to enhance operational visibility and control.
Enhanced team productivity through data-driven performance management systems.
Controlled operational costs while maintaining high service quality benchmarks.
Developed and implemented strategic initiatives to streamline operations and drive efficiency.
Awards
Awarded with Most Valuable Performer on achieving high-volume operations management, regulatory compliance, and internal controls.