Call Center/Office Manager at Briljent | 9to5 Jobs USA

Job Description

Call Center/Office Manager

Company: Briljent

Location: Jackson, Hinds County

Salary: $36,291 / year

Category: Admin Jobs

Briljent is seeking an experienced and customer-focused Call Center Manager / Office Manager to oversee daily call center and office operations in Jackson, Mississippi. This role is responsible for leading the call center team, supporting consistent and high-quality customer service, monitoring operational performance, addressing escalated issues, and ensuring efficient day-to-day office operations. The ideal candidate is a hands-on leader who is comfortable coaching employees, managing competi…