Corporate Vice Pres, Director, AI/Agentic Experience Strategy and UX Architecture – Field Journeys at New York Life Insurance Company | 9to5 Jobs USA

Job Description

Corporate Vice Pres, Director, AI/Agentic Experience Strategy and UX Architecture – Field Journeys

Company: New York Life Insurance Company

Location: Grand Central, Manhattan

Salary: $274,931 / year

Category: IT Jobs

This role is the strategic facilitator behind how New York Life defines, structures, and governs AI and agentic experiences for field personas, spanning agents and advisors, agent recruiters, and related field persona roles. It is a facilitation and consulting-oriented role that combines strategic framework development with collaboration on hands-on AI experience concept development, experimentation, and practice innovation. The Director operates as a trusted partner to a broad, matrixed set of…