Customer Service Representative at NATIONAL BOARD FOR CERTIFIED COUNSELORS INC. | 9to5 Jobs USA

Job Description

Customer Service Representative

Company: NATIONAL BOARD FOR CERTIFIED COUNSELORS INC.

Location: Greensboro, Guilford County

Salary: $59,968 / year

Category: Customer Services Jobs

Job Summary: The Customer Service Representative serves as the primary point of contact for customer inquiries ensuring timely, accurate and effective resolution. This position engages with customers on a variety of channels, including phone and email, and ensuring that all valid customer concerns are resolved promptly and appropriately. Essential Duties and Responsibilities: Responds to inbound telephone calls from applicant/credential holder inquiries providing accurate and timely support.Gat…