Customer Service Representative I – Brooklyn, NY at Maximus | 9to5 Jobs USA
Job Description
Customer Service Representative I – Brooklyn, NY
Company: Maximus
Location: Brooklyn Heights, Brooklyn
Salary: $35,676 / year
Category: Customer Services Jobs
Essential Duties and Responsibilities: – Foster strong customer relationships, monitoring their engagement and progress. – Collaborate regularly with customers to attain program goals and sustain eligibility for services. – Conduct workshops and deliver various training services to customers. – Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation. – Aid customers in accessing services aligning wi…