Customer Service Representative - New Castle, IN at Maximus | 9to5 Jobs USA

Job Description

Customer Service Representative - New Castle, IN

Company: Maximus

Location: New Castle, Henry County

Salary: $39,890 / year

Category: Customer Services Jobs

Essential Duties and Responsibilities: - Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information. - Validate and calculate income, assess eligibility, and manage case referrals. - Engage regularly with program participants on a daily basis. - Potentially educate clients on fundamental program services and eligibility prerequisites. - Collaborate with clients to establish and attain program objectives, ensuring continuity of service…