Data Analyst Call Center at AAA | 9to5 Jobs USA
Job Description
Data Analyst Call Center
Company: AAA
Location: Costa Mesa, Orange County
Salary: $74,500 - $99,500 / year
Category: IT Jobs
Data Analyst Call Center Please Note: This position has a hybrid schedule which is 3 days onsite and 2 days remote. This role supports the ERS Call Center Analytics team by providing analytical and organizational assistance in developing and delivering accurate reports on key performance indicators (KPIs), compensation and incentives. What You Will Do You’ll design, build, and maintain reporting that measure key performance indicators (KPIs) such as Service Quality, Growth, Turnover, Efficiency…