IT Service Desk Analyst at Michael Page | 9to5 Jobs USA

September 3, 2026
$124800 - $145600
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Job Description

IT Service Desk Analyst

Company: Michael Page

Location: Chelsea and Clinton, Manhattan

Salary: $124,800 – $145,600 / year

Category: IT Jobs


IT Support Specialist Provide Level 1 and Level 2 Service Desk support across desktop, server, and end-user environments. Manage incidents and service requests through ServiceNow, ensuring SLA targets are met. Deliver onsite and remote support to employees across North America and international offices. Troubleshoot and resolve issues involving Windows, Office 365, Microsoft Teams, VPN, Citrix, and collaboration technologies. Support voice and video conferencing platforms including Webex, Cisco…