IT Support Administrator at Relativity | 9to5 Jobs USA
Job Description
IT Support Administrator
Company: Relativity
Location: Illinois, US
Salary: $60,000 - $90,000 / year
Category: IT Jobs
Posting Type Hybrid Job Overview The IT Support Specialist (Intermediate) provides more advanced troubleshooting and independently resolves a broad range of support tickets. This role acts as an escalation point for junior analysts, contributes to knowledge documentation, and supports process improvement initiatives. Job Description and Requirements Industry-Standard Responsibilities Provide Tier 2 support for escalated incidents requiring deeper technical analysis. Troubleshoot advanced deskto…