IT Support Specialist at all O’Neal Industries’ Affiliates | 9to5 Jobs USA

Job Description

IT Support Specialist

Company: all O’Neal Industries’ Affiliates

Location: Lindenwald, Butler County

Salary: $27,065 / year

Category: IT Jobs

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Customer Support, Serve as the first point of contact for IT support by phone, email, chat, self-service portal, and in person; log, categorize, and prioritize all incidents and service requests in the IT service management (ITSM) ticketing system. · Diagnose and resolve hardware, software, network connectivity, and peripheral issues for Windows and macOS computers, mobile devices, printers, and confer…