IT Support Specialist at HealthPoint | 9to5 Jobs USA

Job Description

IT Support Specialist

Company: HealthPoint

Location: Law, Brazos County

Salary: $36,802 / year

Category: IT Jobs

Description BASIC FUNCTION The IT Support Specialist will provide technical support and assistance to end-users, troubleshoot, and resolve technical issues, and handles deployment and maintenance of hardware and software systems. PRIMARY RESPONSIBILITIES AND DUTIES IT Service Management Monitor and organize incoming assistance requests, prioritize them based on urgency or severity, assign tickets to the relevant IT staff, and ensure timely resolution and follow-up. Escalate any issues or challe…