IT Support Specialist – Nights at ark data centers | 9to5 Jobs USA

Job Description

IT Support Specialist – Nights

Company: ark data centers

Location: Firestone Park, Summit County

Salary: $37,595 – $50,470 / year

Category: IT Jobs

Job Summary: The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is respo…