IT Support Specialist, Tier 2 at the Kraken Robotics Career Center | 9to5 Jobs USA

Job Description

IT Support Specialist, Tier 2

Company: the Kraken Robotics Career Center

Location: Houston, Harris County

Salary: $59,363 / year

Category: IT Jobs

Kraken Robotics is currently recruiting for an IT Support Specialist, Tier 2 to join our Houston, Texas office . The IT Support Specialist (Tier 2) is the primary onsite IT resource for the Kraken Houston office s with periodic travel to regional offices providing hands-on support. The role owns support requests from initial contact through resolution, delivering first-line service for day-to-day needs while also acting as the Tier 2 escalation point for complex endpoint, identity, application,…