IT Triage Engineer at New Charter Technologies | 9to5 Jobs USA

Monroe, Ouachita Parish
October 20, 2026
$47000 - $47000
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Job Description

IT Triage Engineer

Company: New Charter Technologies

Location: Monroe, Ouachita Parish

Salary: $47,000 / year

Category: IT Jobs

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Nettech, a New Charter company, is looking for an IT Triage Engineer to join our team. The IT Triage Engineer is the first point of contact for our MSP’s clients, owning phone intake, ticket creation, and same-call resolution of straightforward technical issues. This role sets the tone for the client experience and keeps the ticket queue flowing by resolving common…

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