Job Description
Quality Business Operations Director
Company: CareFirst
Location: East Case, Baltimore
Salary: $179,350 / year
Category: Scientific & QA Jobs
Plan, organize, and lead teams and initiatives to improve enterprise quality performance, healthcare analytics, and HEDIS outcomes across health plan populations. Develop and execute data acquisition, quality analytics, and multi-year quality improvement strategies that enhance member outcomes, customer satisfaction, and quality of care. Provide oversight of quality vendor management, medical record retrieval and validation, accreditation support, regulatory and state reporting, provider perfor…