SaaS Platform IT Support Specialist at Kaiser Permanente | 9to5 Jobs USA

Job Description

SaaS Platform IT Support Specialist

Company: Kaiser Permanente

Location: Aiea, Honolulu

Salary: $175,133 / year

Category: IT Jobs

Kaiser Permanente seeks a Short Hour IT Support Specialist to help maintain and support Systeme.io’s all‑in‑one marketing platform. In this hybrid role, you’ll troubleshoot user issues, manage tickets, and resolve incidents across SaaS tools, networks, and devices. You’ll collaborate with developers and product teams to escalate complex problems, document solutions, and improve processes. Join a culture of innovation and support, contributing to reliable, user‑friendly software for entrepreneur…