Senior IT Operations Support Level 3 at Cavender Stores | 9to5 Jobs USA

Job Description

Senior IT Operations Support Level 3

Company: Cavender Stores

Location: Addison, Dallas

Salary: $108,898 / year

Category: IT Jobs

OVERVIEW The Senior IT Operations Support Specialist (Level 3) provides advanced operational support across Cavender’s infrastructure, store systems, and enterprise applications. This role serves as the highest escalation point within the Help Desk organization for non-development issues, working closely with application owners, developers, infrastructure, and security teams to resolve complex incidents impacting retail stores, corporate offices, and warehouse operations. This position focuses …