Service-Install: Scheduling Coordinator at Overhead Door Corporation | 9to5 Jobs USA

Job Description

Service-Install: Scheduling Coordinator

Company: Overhead Door Corporation

Location: Cincinnati, Hamilton County

Salary: $48,657 / year

Category: Admin Jobs

The Position This position is the main resource for scheduling CSRs using the IEX software. Responsibilities Determining staffing levels based on call volume and available resources. Coordinate and adjust employee requests/needs with our business needs. In addition, to be capable of providing support as needed for special projects and analysis of IEX data. Maintain an accurate CSR schedule and conformance database using IEX Software. Maintain database of employee schedules and phone adherence. …